Privacy Policy
This policy explains how EmpowerTCL LLC (“we”, “us”) collects, uses and protects information in the Intended mobile app and on this website. Intended is intended only for adults aged 18 and over.
Information we collect
Information you give us
- Account: your display name, email address and password. Passwords are stored only in hashed form by our authentication provider.
- Mobile number: the number you verify, and the country it belongs to. Your country in Intended is set from this number.
- Profile: date of birth, gender, nationality and region of origin, the state or city where you live, languages, education, profession, marital status (including, where you choose to share it, the number of current wives), children, religion and level of practice, and lifestyle choices.
- Partner preferences: who you would like to meet, including preferred locations, background and physical preferences.
- Compatibility assessment: your answers to our questionnaire, and any text you write about yourself.
- Photos: the photos you upload.
- Guardian details (optional): if you turn on the Mahram / Wali feature, the name, relationship and mobile number of the guardian you name.
- Connections and feedback: interests you send or accept, connections you end, and any private feedback or reflection you choose to write when a connection ends.
Information created by using Intended
- Photo attributes: visible features (such as eye colour or hair style) are read from your photos by an AI service so they can be matched against partner preferences.
- Compatibility results and matches: scores and the matches we choose for you.
- Purchases: which membership or assessment you have bought and when it expires. Payments are handled by Apple or Google; we never receive your card details.
Some of this information, such as religion and marital status, is sensitive. We collect it only because you choose to provide it for matchmaking, and we use it only for that purpose.
How we use information
- To create and secure your account and verify your mobile number.
- To calculate compatibility and choose your matches.
- To run optional features you turn on, such as guardian approval and lessons learned.
- To provide paid memberships and confirm what you have purchased.
- To keep members safe, including reviewing reports of pressure, deception or inappropriate behaviour.
- To send service messages: account emails, verification codes and messages you request.
We do not sell personal information, and we do not use it for advertising.
What other members see
Members cannot browse profiles. A match sees limited profile information chosen to help you both decide whether to connect. Your mobile number, email address and guardian details are never shown on your profile. If you use the guardian feature, a man you have accepted may be shown your guardian’s name, relationship and number so he can contact your guardian first; your own contact details are not shared until your guardian approves.
Feedback written when a connection ends is never shown to the other person. If it describes something they could work on, they may later receive general guidance written in our own words. The original words are deleted after use, except where a safety concern is kept for review.
Text messages (SMS)
We send text messages only when you request them in the app, such as a verification code, or when you use the guardian feature. Message and data rates may apply. Reply STOP to opt out or HELP for help. See the SMS Terms.
We do not sell, rent or share mobile phone numbers or text message consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers that deliver the messages on our behalf.
Service providers
We use trusted providers to run Intended. They process information only on our behalf:
- Supabase: database, file storage, authentication and server functions.
- OpenAI: AI processing of photos and text for matching features.
- Twilio: delivering text messages.
- Resend: delivering account emails.
- RevenueCat, Apple and Google: in-app purchases.
- Cloudflare: hosting this website and guardian approval pages.
We may also disclose information when required by law, or to protect the safety of our members.
Where information is processed
Information may be processed and stored in the United States and in other countries where our providers operate.
Keeping and deleting your information
We keep your information while your account is active. You can delete your account at any time in the app under Settings → Delete account, which removes your profile, photos, answers and matches. Some records may be kept for a limited time where needed for safety, fraud prevention or legal obligations. You can also request deletion or a copy of your information by emailing us.
Security
Information is encrypted in transit, and access is restricted by account-level security rules. No system is perfectly secure, so please use a strong, unique password.
Children
Intended is only for adults aged 18 and over. We do not knowingly collect information from anyone under 18, and we delete any account we learn belongs to a minor.
Changes
If we make significant changes to this policy, we will update the date above and tell members in the app.
Contact
EmpowerTCL LLC, 6731 Frontier Dr #1024, Springfield, VA 22150, USA · support@empowertcl.com